Learning Center Mekari
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Recent activity by Learning Center Mekari
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How to Use the CTWA Campaign Report in Qontak to Optimize Ads
The CTWA Ad Campaign Report feature provides a unified view of Click-to-WhatsApp (CTWA) ad performance along with the quality of leads generated, all directly within the Qontak dashboard. With this...
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Messaging Limit WhatsApp Business (FAQs)
There is an important update to the WhatsApp messaging limit system designed to support faster and more flexible business growth. Starting now, WhatsApp Business messaging limits will no longer use...
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Overview of Mobile Qontak Chat and CRM
Qontak provides two mobile applications to support your business operations: Qontak Chat and Qontak CRM. Both are designed to help teams work faster and more efficiently, with different functions t...
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How to Configure User Management on Qontak One
The User Management function on Qontak One allows you to add, modify, and delete existing users. Additionally, you can monitor the user quota. Please note that only the Admin role has access to thi...
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Overview of Customer Data Platform
Mekari Qontak now introduces a new feature called Customer Data Platform, designed to help you manage all customer activities from Campaigns to Closing within a single integrated platform. This fea...
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Overview of Qontak One
Qontak is designed to help you work more efficiently, faster, and more consistently every day. It’s not just a visual refresh, but also a smarter way to access various features and manage your work...
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Mekari Qontak Referral Program
You can take advantage of the Referral Program provided by Mekari Qontak to gain benefits for both you and your colleagues. Simply share your personal referral link to earn rewards in the form of a...
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[NEW] Overview of Qontak Omnichannel Inbox Menu on the Web
Inbox is a Qontak Omnichannel feature where customer service representatives handle all incoming chat queries. Follow these instructions to view the Inbox on the web. Log in to your Omnichannel a...
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[NEW] Updated Inbox Menu Interface on Mekari Qontak Omnichannel
The Mekari Qontak Omnichannel Inbox page has undergone a visual change. This new look will undoubtedly provide a simpler, smoother, and more structured experience for managing messages. To provide ...
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How to set up DNS Records
You can follow the procedure for applying for subdomain registration and creating a sender email below until the self-integration feature becomes available. Qontak will gradually release the self-i...
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