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Reports Menu Overview

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Learning Center Mekari
  • Updated

Qontak Omnichannel has a Reports menu that you can use to view reports from conversations that have been carried out. The following is a display and a brief explanation of the Reports menu on the Qontak Omnichannel.

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Brief explanations of the feature:

  • Date Filter: To filter by date.
    2.png
  • There are six Report menus of different types.
    3.png
  • Channel Filter: To filter by channel.
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  • Timezone Filter: To filter by a specific time.
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