Learning Center Mekari
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Latest activity by Learning Center Mekari
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Learning Center Mekari created an article,
How to Manually Create a Booking in Qontak Appointment
After completing all the Qontak Appointment configurations, you can start creating bookings for customers. This feature allows you to schedule appointments based on services, staff, and available s...
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Learning Center Mekari created an article,
How to Configure Location, Service, and Staff in Qontak Appointment
To start using Qontak Appointment, you need to perform some initial setup first. The configuration is done step-by-step, starting from determining the operational location, adding services, to sett...
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Learning Center Mekari created an article,
Overview of Qontak Appointment
Qontak Appointments is a scheduling feature used to receive and manage reservations or appointments. You can specify operational locations (Locations), services offered (Services), as well as the s...
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Learning Center Mekari created an article,
How to Create a Phone Number Request Template
With the introduction of the WhatsApp Username feature as of July 1, 2026, phone numbers are no longer used as the primary customer identifier. Instead, WhatsApp uses Username and Business-Scoped U...
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Learning Center Mekari created an article,
How to Manage the Notes Feature on Customer Data Platform [Mobile]
In the Customer Data Platform mobile app, the Customer Details page is now equipped with a feature to create, manage, and filter notes. Through this feature, you can document important information ...
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Learning Center Mekari created an article,
How to Manage the Notes Feature on Customer Data Platform [Mobile]
The Customer Details page on the Customer Data Platform is equipped with a feature to create, manage, and filter notes. With this feature, you can document important information related to customer...
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Learning Center Mekari created an article,
How to Integrate Blibli with Mekari Qontak
In Mekari Qontak, you can now integrate your Blibli Seller account. This integration allows you to receive and send messages to customers through Qontak. You can perform the Blibli integration auto...
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Learning Center Mekari created an article,
How to Integrate Lazada with Mekari Qontak
In Mekari Qontak, you can now integrate your Lazada Seller account. This integration allows you to receive and send messages to customers through Qontak. You can perform the Lazada integration auto...
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Learning Center Mekari created an article,
[NEW] How to Send WhatsApp Follow-up Templates via Qontak Chat Mobile
In Mekari Qontak Chat Mobile, Follow-up type templates can be used to send outbound messages (business-initiated message), which are messages proactively sent to customers when there has been no re...
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Learning Center Mekari created an article,
[NEW] How to Create a WhatsApp Follow-up Template
In Mekari Qontak, you can create a Follow-up type template to send outbound messages (business-initiated message), which are proactive messages from the business to customers who have not responded...
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