Learning Center Mekari
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Latest activity by Learning Center Mekari
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Learning Center Mekari created an article,
How to Export and Download Customer Data
The Export and Download Customer Data features allow you to export customer data from the Customers module based on a created layout. With this feature, you can specify the information to be includ...
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Learning Center Mekari created an article,
How to Apply Required Fields per Stage in Pipeline Tickets
The Required Fields per Stage feature allows you to specify columns (fields) that must be filled out at each stage (stage) in the ticket pipeline. This ensures that agents can only move tickets to ...
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Learning Center Mekari created an article,
How to Manage the Notes Feature on the Ticket Detail Page
The Notes feature on the Tickets page allows you to add, manage, and search notes related to the ticket handling process. With these notes, important information can be documented more structurally...
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Learning Center Mekari created an article,
How to Manage Your WhatsApp Business Profile
After your phone number has been successfully registered on the WhatsApp Business Platform, you can manage your business profile so customers can more easily recognize your business identity. This ...
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Learning Center Mekari created an article,
How to Send WhatsApp Template Carousel
On Mekari Qontak, you can send marketing messages with a Carousel through the Campaign > WhatsApp menu. Before sending a campaign, make sure you have done the following: Ensure your WhatsApp number...
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Learning Center Mekari created an article,
How to Start a Loyalty Program on Mekari Qontak
On Mekari Qontak, you can manage customer loyalty programs starting from membership tiers, managing point accumulation rules, to rewards/vouchers data through the Loyalty menu.ImportantThe Loyalty ...
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Learning Center Mekari created an article,
How to Create a WhatsApp Template Carousel
On Mekari Qontak, you can create marketing templates with the Product Card Carousel type to display multiple images of products and/or services you sell in a single marketing message. The marketing...
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Learning Center Mekari created an article,
How to Manually Create a Booking in Qontak Appointment
After completing all the Qontak Appointment configurations, you can start creating bookings for customers. This feature allows you to schedule appointments based on services, staff, and available s...
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Learning Center Mekari created an article,
How to Configure Location, Service, and Staff in Qontak Appointment
To start using Qontak Appointment, you need to perform some initial setup first. The configuration is done step-by-step, starting from determining the operational location, adding services, to sett...
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Learning Center Mekari created an article,
Overview of Qontak Appointment
Qontak Appointments is a scheduling feature used to receive and manage reservations or appointments. You can specify operational locations (Locations), services offered (Services), as well as the s...
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