Learning Center Mekari
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Latest activity by Learning Center Mekari
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Learning Center Mekari created an article,
How to Create, Delete, and Duplicate Ticket Layouts in Mekari Qontak CRM
Configuring column layouts on the Ticket creation page plays an important role in helping teams work more efficiently and stay focused. Without proper configuration, agents may face many irrelevant...
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Learning Center Mekari created an article,
A Comprehensive Guide to Designing Effective Chatbot AI Prompts and Instructions
Chatbot AI performs more optimally when given clear and well-structured instructions. This guide explains how to design Chatbot AI prompts and instructions that align with operational needs, brand ...
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Learning Center Mekari created an article,
Effective Prompting for Chatbot AI: A Use Case–Based Guide
This document contains a curated collection of example prompts and templates specifically designed to help maximize the functionality and effectiveness of your Chatbot AI. The success of interactio...
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Learning Center Mekari created an article,
How to Create a Customer Data Platform Layout
In a Customer Data Platform, customer data management usually begins with creating various fields based on business needs. As more fields are added, the data display can become crowded and less str...
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Learning Center Mekari created an article,
How to Use WhatsApp Call on Mekari Qontak
WhatsApp Call makes it easier for businesses to interact directly with customers through calls, allowing issues to be resolved faster and customer service to be more optimal. Benefits of using Wha...
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Learning Center Mekari created an article,
How to Create, Edit, and Delete Tickets in Qontak Mobile
In addition to the Mekari Qontak website, ticket management can also be done through the mobile application. You can set ticket priorities based on the urgency of the issue directly from your mobil...
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Learning Center Mekari created an article,
[NEW] How to Create a WhatsApp Campaign Template
Campaign Menu, previously known as the Broadcast menu, is one of the features in Mekari Qontak that allows you to send bulk messages to your customers using templates approved by META, with the fol...
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Learning Center Mekari created an article,
How to Set Help Text in Tasks
Now in Mekari Qontak CRM there is a Help Text feature which is a short guide to help make it easier for users in the process of creating or editing Tasks data formats. Here are the steps. Log in t...
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Learning Center Mekari created an article,
How to Set Help Text on Deals
In Mekari Qontak CRM, there is a Help Text feature that provides a short instruction to assist users in creating or editing the Deals data format. Here are the steps. Log in to your CRM account th...
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Learning Center Mekari created an article,
How to Manage E-Commerce Integration Quota
On the Qontak e-commerce integration page, there is information that displays the e-commerce integration quota usage. Through this page, you can also see your usage and remaining quota. Here are th...
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