Learning Center Mekari
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Latest activity by Learning Center Mekari
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Learning Center Mekari created an article,
How to Change the Qontak Account Owner When the User Quota Is Full
Each Qontak company has one Account Owner in Mekari Account (SSO). The Account Owner will receive all system notifications, including information related to billing, upgrades, renewals, and feature...
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Learning Center Mekari created an article,
How to Filter and Group WhatsApp Balance Usage
In Mekari Qontak, you can monitor your WhatsApp balance usage more easily using the filter and grouping features. Usage data can be filtered by message category, WhatsApp number, and pricing type, ...
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Learning Center Mekari created an article,
Overview of Custom Permission in Qontak One
Custom Permission is used to manage the access and actions that can be performed on various features in Qontak One. Each permission has a permission key that indicates a specific feature or access,...
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Learning Center Mekari created an article,
Features Temporarily Unavailable in Qontak One
Features Temporarily Unavailable in the Latest Version of Qontak OneQontak One is the latest version of the Mekari Qontak platform. Some features are temporarily unavailable because they are still ...
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Learning Center Mekari created an article,
A Brief Overview of WhatsApp Commerce
WhatsApp Commerce allows customers to view products, add products to their cart, and place orders directly through the WhatsApp Catalog. This process is supported by Desty for product management an...
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Learning Center Mekari created an article,
How to Activate Qontak Commerce and Connect It to Desty
Qontak Commerce allows you to manage sales activities through WhatsApp. To start using Qontak Commerce, you must first activate the Commerce feature, then continue the onboarding process until you ...
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Learning Center Mekari created an article,
How to Sync Desty Products to WhatsApp Catalog
Through Qontak Commerce, you can display products to customers via the WhatsApp Catalog. To display these products, Qontak Commerce integrates with Desty as the platform to manage products that wil...
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Learning Center Mekari created an article,
How to Place an Order via WhatsApp Catalog
Through Qontak Commerce, customers can place orders directly via the WhatsApp Catalog after the products have been successfully synchronized. Customers can view available products, select products ...
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Learning Center Mekari created an article,
How to Manage WhatsApp Commerce Orders through Inbox
With WhatsApp Commerce in Mekari Qontak, you as an Agent role can monitor and manage customer orders directly through the Inbox. You can view synchronized products, track orders via the Orders tab,...
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Learning Center Mekari created an article,
How to Use Bots on Shopee Chat & Tokopedia Chat
Mekari Qontak provides a bot feature that can help you manage conversations with buyers through Shopee Chat and Tokopedia Chat.Bots can help provide automatic responses based on the flow or capabil...
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