Learning Center Mekari
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Latest activity by Learning Center Mekari
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Learning Center Mekari created an article,
How to Set Help Text in Tasks
Now in Mekari Qontak CRM there is a Help Text feature which is a short guide to help make it easier for users in the process of creating or editing Tasks data formats. Here are the steps. Log in t...
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Learning Center Mekari created an article,
How to Set Help Text on Deals
In Mekari Qontak CRM, there is a Help Text feature that provides a short instruction to assist users in creating or editing the Deals data format. Here are the steps. Log in to your CRM account th...
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Learning Center Mekari created an article,
How to Manage E-Commerce Integration Quota
On the Qontak e-commerce integration page, there is information that displays the e-commerce integration quota usage. Through this page, you can also see your usage and remaining quota. Here are th...
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Learning Center Mekari created an article,
How to Create Conditional Formatting for Property Deals
Mekari Qontak introduces a feature that will make it easier for you to create Deals Properties in conditional format. This Conditional format feature is designed to help you in reducing errors that...
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Learning Center Mekari created an article,
How to Access Broadcast Log Data for More than One Year
Mekari Qontak now limits the visibility of data in the broadcast log feature to a maximum of one year. For example, broadcast data that can be accessed on January 1, 2024 is broadcast data from Jan...
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Learning Center Mekari created an article,
How to Do Agent Scoring on Qontak Chat
Mekari Qontak introduces Scorecard, a feature that allows you to easily monitor agent performance in the chat room. This function will assist you, as a supervisor/manager/admin, in evaluating agent...
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Learning Center Mekari created an article,
How to Integrate Shopee with Qontak Omnichannel
On Qontak Omnichannel, you can now integrate your Shopee Seller account. This integration allows you to receive and send messages to customers via Qontak Omnichannel. There are two ways to carry ou...
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Learning Center Mekari created an article,
How to Set Up Live Location Notifications on Qontak CRM Mobile App
Through the Qontak CRM Mobile App, you can disable or enable Live Location notifications. The Live Location notification feature can help employees avoid forgetting to check-in or check-out which ...
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Learning Center Mekari created an article,
How to Generate Chatbot API Token on Qontak Omnichannel
Now, you can activate chatbots easily using API tokens. Later the token that you have copied must be sent to our team for the activation process. Here are the steps. Enter the Settings menu. Then ...
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Learning Center Mekari created an article,
How to Manage AI Chatbot Package Usage
Package Usage is a page that displays the usage of certain packages on Qontak Omnichannel. You can see usage and remaining quota for Conversation and AI Chatbot. In this guide, you can learn how to...
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