Learning Center Mekari
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Latest activity by Learning Center Mekari
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Learning Center Mekari created an article,
Features Temporarily Unavailable in Qontak One
Features Temporarily Unavailable in the Latest Version of Qontak OneQontak One is the latest version of the Mekari Qontak platform. Some features are temporarily unavailable because they are still ...
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Learning Center Mekari created an article,
A Brief Overview of WhatsApp Commerce
WhatsApp Commerce allows customers to view products, add products to their cart, and place orders directly through the WhatsApp Catalog. This process is supported by Desty for product management an...
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Learning Center Mekari created an article,
How to Activate Qontak Commerce and Connect It to Desty
Qontak Commerce allows you to manage sales activities through WhatsApp. To start using Qontak Commerce, you must first activate the Commerce feature, then continue the onboarding process until you ...
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Learning Center Mekari created an article,
How to Sync Desty Products to WhatsApp Catalog
Through Qontak Commerce, you can display products to customers via the WhatsApp Catalog. To display these products, Qontak Commerce integrates with Desty as the platform to manage products that wil...
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Learning Center Mekari created an article,
How to Place an Order via WhatsApp Catalog
Through Qontak Commerce, customers can place orders directly via the WhatsApp Catalog after the products have been successfully synchronized. Customers can view available products, select products ...
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Learning Center Mekari created an article,
How to Manage WhatsApp Commerce Orders through Inbox
With WhatsApp Commerce in Mekari Qontak, you as an Agent role can monitor and manage customer orders directly through the Inbox. You can view synchronized products, track orders via the Orders tab,...
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Learning Center Mekari created an article,
How to Use Bots on Shopee Chat & Tokopedia Chat
Mekari Qontak provides a bot feature that can help you manage conversations with buyers through Shopee Chat and Tokopedia Chat.Bots can help provide automatic responses based on the flow or capabil...
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Learning Center Mekari created an article,
Overview of WhatsApp Business Account
WhatsApp Business Account (WABA) is an account required to use the WhatsApp Business Platform. WABA serves as a container used to store and manage one or more WhatsApp Business phone numbers along ...
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Learning Center Mekari created an article,
How to Manage Admins on Meta Business Portfolio
To maintain security and ensure smooth business asset management, it is recommended to add more than one admin to your Meta Business Portfolio. This way, you can access and manage business assets i...
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Learning Center Mekari created an article,
Overview of the Customer Segmentation Feature in Customer Data Platform
Customer Segmentation is a feature in the Customer Data Platform (CDP) that allows users to automatically group customers based on specific criteria, such as customer properties (default & custom f...
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