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[NEW] Inbox & Inquiry Management
- [NEW] Overview of Qontak Omnichannel Inbox Menu on the Web
- [NEW] Overview of Inbox Menu Display on Admin, Supervisor, and Agent Accounts
- Overview of the Sort Room Display on Admin, Supervisor, and Agent accounts
- [NEW] How to Filter Inbox on Web Version
- [NEW] How to Filter Contact Data and Keywords in the Inbox Search Bar
- How to Access Campaign History Feature on Omnichannel Inbox Menu
- [NEW] How to Insert Tags and Notes on the Qontak Website Room
- [NEW] How to Reply Messages on Web Version
- [NEW] How to use the Reply Specific Bubble Message feature
- How to Manage and Identify WhatsApp Catalog Products