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Learning Center Mekari

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Recent activity by Learning Center Mekari

  • How to Integrate Tokopedia and TikTok Shop

    On Qontak, you can perform Self Integration with Tokopedia and TikTok Shop. Self Integration is an independent integration process that requires. Here’s how:ImportantTokopedia integration with Qont...

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  • How to Manage Email Blasting in Qontak CRM

    You can use Email Blasting on Qontak to send email blasts according to the template you have created, which is sent to a specific contact list you have prepared. But before using this feature, you ...

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  • Package Usage - Omnichannel

    Overview Menu Finance (Package Usage)  

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  • Product - CRM

    Adding Unit and Bulk Product Opening, Editing and Deleting Products on the Web and Mobile  

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  • Properties - CRM

    Overview Menu Properties Contact, Company dan Task Deals Products Email Service Provider Automated Actions Setting Upload & Download Payment/Ex...

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  • How To Make a Call Through Bizphone Desktop App

    1. Sign In to Bizphone to Make a CallWith the Bizphone App, you can make and receive phone calls through your computer. Beforehand, you need to Sign In to your Bizphone account.Here's how to make a...

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  • How to Upload Recipient Lists

    The Campaign (Broadcast) menu is one of the features in the Chat Panel that allows users to be able to send messages to many people at once. This feature is also commonly known as campaign messages...

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  • How to Set Auto Resolve

    You can set Auto Resolve on incoming chats from customers. This feature makes the chat will be automatically resolved within a certain period of time. Here's how you can do Auto Resolve on chat.  ...

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  • How to View and Edit Contacts Details in Mekari Qontak Omnichannel

    In Qontak, you can see the contacts of each customer who has a conversation in the Inbox menu. The data will be saved automatically. The saved name is the same as the customer's name in the Inbox. ...

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  • How to View Message Room Information on Mobile Version

    Inbox is an Omnichannel Qontak feature where customer service agents handle all user complaints in the form of chats that enter the Inbox.To view message room information on mobile, you need to fol...

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