Learning Center Mekari
Articles
Recent activity by Learning Center Mekari
-
[NEW] How to Filter Inbox on Web Version
Omnichannel has a filter feature that can make it easier for you to find several messages with certain specifications that can be set according to what you want. Follow these rare steps to use the ...
- Updated
- 0 followers
- 0 comments
- 0 votes
-
How to Create an Email Campaign
In Mekari Qontak, you can manage campaign delivery to your target audience — from creating template designs, preparing the recipient list, to sending out the campaign. Important- The Email Campaign...
- Updated
- 0 followers
- 0 comments
- 0 votes
-
Security Improvement: Broadcast Template Messages Checker by AI
As a corporation that operates in Indonesia, Mekari Qontak must adhere to all Indonesian government rules. These restrictions are communication-related regulations enacted by the Ministry of Commun...
- Updated
- 0 followers
- 0 comments
- 0 votes
-
How to Manage SLA Policies in Qontak CRM
If you implement SLA policies in CRM, then you can view the SLA targets that have been set via the Ticket page. You can see the SLA target in table format. Here are the steps. Go to the Tickets pa...
- Updated
- 0 followers
- 0 comments
- 0 votes
-
How to Manage Custom Properties – Customer Data Platform
To make it easier for you to configure fields when adding customer data on the Customers page, we provide Custom Properties that allow you to manage the customer data entry fields. For more details...
- Updated
- 0 followers
- 0 comments
- 0 votes
-
[NEW] How to Filter Contact Data and Keywords in the Inbox Search Bar
To produce more accurate data when you search for contacts or keywords, you can use filters in the search bar of the Inbox menu. Here are the steps. Enter the Inbox menu. Click on the "Search" ico...
- Updated
- 0 followers
- 0 comments
- 0 votes
-
How to Bulk Update Contacts on Qontak CRM
You can now update contacts in bulk in CRM. This is possible if you already have a large contact list and want to upload it quickly. Here are the steps.Already using Qontak One? Explore the new cus...
- Updated
- 0 followers
- 0 comments
- 0 votes
-
How to Create a Template for an Email Campaign
Before you can create an Email Campaign, you need to create an email template first through the Campaign menu under the Templates section. Learn the steps below.ImportantEmail Campaign is only avai...
- Updated
- 0 followers
- 0 comments
- 0 votes
-
How to Use the Live Location Feature on Mekari Qontak CRM Mobile
Currently, Mekari Qontak CRM has a Live Location feature that will help the role of Managers or Supervisors in periodically tracking teams that have the task of making routine visits to clients. Us...
- Updated
- 0 followers
- 0 comments
- 0 votes
-
How to Set Up a Pipeline Team on Pipeline Deals
Now, you can set access for pipelines based on teams. This is to ensure that only authorized teams can open certain pipeline deals. Here are the steps to set up a Pipeline Team in Pipeline Deals. I...
- Updated
- 0 followers
- 0 comments
- 0 votes