In the Contacts Menu on the Omnichannel Qontak, you can view the entire list of saved Contacts. Here, you can also add new Contacts or even edit individual Contacts. 

1. Go to the Contacts menu.
2. Here is what the Contacts menu looks like.
   
   

   No.	Feature Name	Description
   1	Filter Channels	Filter messages based on Channels available in Contacts.
   2	Filter Time	Filter messages based on when the chat was created.
   3	Actions	Buttons to download Contact data and edit Contact data in bulk.
   4	Create contact	Create contact single and multiple data contact.
   5	Search Contact Name	To search for contacts by name.
   6	Name	Menampilkan nama customer.
   7	Channel	The channel the chat comes from.
   8	Last Updated (GMT+7)	The date and time of the customer's last activity.
   9	Actions	Button to view Contact data in detail and delete Contact data.