Customer Data Platform

• Overview of Customer Data Platform
• How to Add Multiple Customers in the Customer Data Platform
• How to Manage Custom Properties – Customer Data Platform

Contact (Omnichannel)

• Contacts Menu Overview
• How to Add Contacts in Mekari Qontak Omnichannel
• How to View and Edit Contacts Details in Mekari Qontak Omnichannel
• How to Bulk Edit Contacts on Omnichannel
• How to View Contact Appearance on Mobile Version
• How to Block and Unblock Contacts on the Web Version of Mekari Qontak Omnichannel

Contact (CRM)

• Contact Menu Overview in Mekari Qontak CRM
• How to View CRM Contact Display on Web Version
• How to Bulk Update Contacts on Qontak CRM
• How to Add Contact on Web Version in Mekari Qontak CRM
• How to Add Contact on Mobile Version in Mekari Qontak CRM
• How to Add Bulk Contact on Web Version in Mekari Qontak CRM

[Legacy] Company Module

• Menu Companies Overview
• How to Manually Add a Company on Qontak Web Version
• How to Add a Company on Qontak Mobile Version
• How to Add Companies in Bulk on Qontak Web Version
• How to Open, Edit and Delete Company on Qontak Web Version
• How to Make, Edit, and Delete Product on Mobile Version

Customer Insights

• Customer Insights Overview