To be able to create an Email campaign, you need to create a Recipient list or list of recipients of the Email Campaign that you will send. Learn the steps below.
Important
The Recipient List for Email Campaign will only appear to users who subscribe to the latest package from Mekari Qontak. See details of the package here.
- Log in to your Omnichannel account, then select the "Campaign" menu.
- Click the "Recipient lists" tab.
- Then click "Create recipient list" and select "Upload file".
- Fill in the name of the Recipient list in the following column.
- Then select the template data type. In this case, select "Email template" and determine the file format to be uploaded.
- Then in the template that has been provided, fill in the recipient's email address, full name, customer name, and company name in the spreadsheet column.
- Then re-upload the filled template by dragging the file to the following display, or click "Browse", then upload the file manually.
Upload a file with a maximum size of 5 MB.
- Then click “Import”.
- Then the following notification will appear stating that the Recipient list is in the process of being uploaded. The successfully uploaded Recipient list will appear on the following page with the Channel category 'Email' according to the template data that was previously selected.
