In Mekari Qontak, you can now integrate your Shopee Seller account. This integration allows you to receive and send messages to customers through Qontak. You can perform Shopee integration automatically through ‘Self Integration’. Here are the steps.

Sending messages via Shopee integration must comply with the chat regulations applicable on Shopee. Make sure the content of the messages you send does not violate these policies. For more information, please review the Shopee Chat Violation Terms.

1. Go to the “Settings” menu.
   
2. On the Integrations tab, select Channel integration.
   
3. Then, under Shopee, click “Manage”.
   
4. Next, click “Add seller”.
   
5. A pop-up with the following information will appear. Click “Connect” to proceed.
   
6. You will then be redirected to the Shopee Openplatform App login page. Enter your Shopee account phone number and password, then click “Log in” to continue.
    
7. Your Shopee Seller account is now successfully connected. To resynchronize the store data linked with Shopee so that the latest information from Shopee can be updated in the Qontak system, you can click “Action”, then select “Sync”.
   
8. The following notification will appear indicating that the synchronization process is underway. Please wait a moment until the data is successfully synchronized.
   

This concludes the explanation on how to integrate Shopee with Mekari Qontak.