Learning Center Mekari
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How to do Tokopedia Chat Self Integration
On Qontak Omnichannel, you can do Self Integration and Request Integration with Tokopedia Chat. Self Integration is an independent integration process that requires you to first create a Developer ...
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How to Manage User Input and Bot Response on Chatbot
If the Welcome Message has been created, the next step is to create a chatbot conversation flow with responses that you can design according to your needs presented in the form of a Tree Diagram. T...
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Integration - Omnichannel
Integration Menu Overview Integrating Whatsapp Create and Verify a Facebook Business Manager Account Integrating Facebook Messager Integrating Line Messager ...
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Live Attendance - CRM
Overview of GPS Live Attendance Features Check In and Check Out on Qontak Mobile CRM
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Deals - CRM
Overview Deals Menu Adding Unit Deals on Qontak Mobile CRM Adding Unit and Bulk Deals via Qontak CRM Web Opening, Editing and Deleting Deals on Web and Mobile CRM Qontak
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The General Report Type Explanation - CRM
The general type of Report generally contains an overview report of the total data inputted by sales or users into the CRM system. 1. Filter Bar The Filter Bar on the CRM Dashboard is used to gener...
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WhatsApp Blast Message Category on the Campaign (Broadcast) Menu
On the Campaign (Broadcast) Menu, there are several types of message categories that you can choose to apply for Campaign/WhatsApp Blast message templates. This guide contains explanations and exam...
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How to Set Division in Agents Management
Agents Management - Division is a Qontak Omnichannel feature consisting of Division, Agent Allocation, Broadcast, and Workload where only Admins can add or make changes to existing features in agen...
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Tags Overview
Settings is a Qontak Omnichannel feature where customers can control or make adjustments to processes or efforts to achieve goals. To create Tags on the Web, you need to follow these steps. Open ...
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How to Open and Filter Qontak Omnichannel Messages on Mobile Version
Omnichannel has a filter feature that can make it easier for you to search for messages with certain specifications that can be arranged according to your wishes.Follow these steps to use the filte...
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