Learning Center Mekari
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Deals - CRM
Overview Deals Menu Adding Unit Deals on Qontak Mobile CRM Adding Unit and Bulk Deals via Qontak CRM Web Opening, Editing and Deleting Deals on Web and Mobile CRM Qontak
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How to View and Download Broadcasts on Reports
You can use the Reports menu on Omnichannel Qontak to view reports of conversations that have been carried out. There are several Reports options which are divided into two, namely Summary and Act...
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The General Report Type Explanation - CRM
The general type of Report generally contains an overview report of the total data inputted by sales or users into the CRM system. 1. Filter Bar The Filter Bar on the CRM Dashboard is used to gener...
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How to Set Division in Agents Management
Agents Management - Division is a Qontak Omnichannel feature consisting of Division, Agent Allocation, Broadcast, and Workload where only Admins can add or make changes to existing features in agen...
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Tags Overview
Settings is a Qontak Omnichannel feature where customers can control or make adjustments to processes or efforts to achieve goals. To create Tags on the Web, you need to follow these steps. Open ...
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How to Open and Filter Qontak Omnichannel Messages on Mobile Version
Omnichannel has a filter feature that can make it easier for you to search for messages with certain specifications that can be arranged according to your wishes.Follow these steps to use the filte...
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How to Login to Qontak Omnichannel Mobile version
This is a guide on how to log into a Qontak Omnichannel account via mobile. Here are the steps you can follow. ImportantMake sure your device meets the following criteria:Android- Android OS versio...
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Overview of Qontak Omnichannel
Omnichannel Qontak is a communication application that can unify all messages from every popular communication channel in the world. This application is integrated with various communication channe...
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How to Send WhatsApp Blast Messages
ImportantStarting from September 10, 2026, you can access the new interface for the WhatsApp campaign creation form. Learn more here.Once this interface is available on your Qontak account, you can...
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How to Add Bulk Products
The Products menu on the CRM site is used to input product databases from your customers. In this tutorial, we will tell you how to add Products (Upload Products) through the website on t...
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