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Learning Center Mekari

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Recent activity by Learning Center Mekari

  • How to Activate the Mekari Qontak Chatbot

    Chatbot can be used to respond to simple conversations like a human. You can use this Chatbot feature in Qontak by contacting the Qontak support team at support-qontak@mekari.com first to activate ...

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  • Reports - Omnichannel

    Understanding General Report Understanding Agent Performance Report Understanding Broadcast Report Understanding Contact Report Understanding CSAT and CES Report...

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  • Start with Qontak Omnichannel

     Mekari Qontak Omnichannel Overview  Log In to Qontak Web and Mobile Omnichannel Differences in Qontak Omnichannel Accounts  

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  • Start with Qontak CRM

       Mekari Qontak CRM Overview   Login to Qontak CRM Via Web and Mobile App   

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  • How to Install Bizphone Desktop App

    Bizphone Desktop App is an efficient tool for placing and receiving calls on a computer is the Bizphone Desktop App. On a desktop computer running Windows or Mac, you can run this softphone client ...

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  • Contacts Menu Overview

    In the Contacts Menu on the Omnichannel Qontak, you can view the entire list of saved Contacts. Here, you can also add new Contacts or even edit individual Contacts. Already using Qontak One? Explo...

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  • Contact Menu Overview in Mekari Qontak CRM

    Contact menu is a menu to perform database management. You can use this menu to manage information and activities related to customers or prospects.Already using Qontak One? Explore the new custome...

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  • Properties Menu Overview

    In Qontak there is a Properties menu that is useful for making adjustments or changing your CRM account. In general, the Properties menu is a menu for customizing your CRM. To access it, you can cl...

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  • Task Menu Overview

    The Task menu is a menu that you can use to manage team or individual tasks. Here, you can manage all activities, whether they are your tasks or tasks assigned to other users.In this section, you c...

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  • Overview Menu Deals

    The Deals menu is a menu for managing sales, tickets, and projects. This menu is used to manage all information and activities related to sales, tickets, and projects. To access the Deals menu, sta...

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