User

Learning Center Mekari

Member since
Total activity 869
Last activity
Following 0 users
Followed by 0 users
Votes 0
Subscriptions 600

Articles

Recent activity by Learning Center Mekari

  • How to Submit Media on Mobile Version

    Inbox is a feature of Qontak's Omnichannel where customer service will serve all user complaints in the form of incoming messages. Here are some of the media provided in sending messages to the Inb...

    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • How to View Tasks on Web Version

    The Task is a Qontak CRM feature where users can list and report their activities. These activities can be in the form of planned visits, follow-ups, and others.To view the Tasks view on the Web, y...

    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • How to Create, Integrate, and Customize Qontak Web Chat

    Integrations are a Qontak Omnichannel feature where customers can connect various platforms with chat panels such as email or Instagram. ImportantOnly users with the Admin role can perform the inte...

    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • How to View Contact Appearance on Mobile Version

    Not only available on the Qontak CRM web-based, but the contact menu can also be found in Qontak CRM on your iOS or Android. To find out how to display and use the contacts feature on your Mobile P...

    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • How to Create a Campaign (Broadcast) Template Message

    ImportantAs of October 12 2023, WhatsApp has implemented Pacing Templates which can have an impact on your broadcast campaign, learn more here. The Campaign (Broadcast) menu is one of the features ...

    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • How to Create Conditional Formatting for Property Deals

    Mekari Qontak introduces a feature that will make it easier for you to create Deals Properties in conditional format. This Conditional format feature is designed to help you in reducing errors that...

    • Updated
    • 0 followers
    • 0 comments
    • 0 votes

  • How to Block and Unblock Contacts on the Web Version of Mekari Qontak Omnichannel

    On Qontak Omnichannel, you can receive and reply to chats from customers via Inbox. In certain conditions, you need a Block contact feature to prevent spam. You can use this feature on Qontak Omnic...

    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • How to Manage Package Usage Conversation

    Package Usage on Qontak Omnichannel describes the activity of using and managing quotas for inbound and outbound messages displayed in graphs and reports. To see the Package Usage view on the Web, ...

    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • How to View and Download CES on Reports

    The Reports menu on the Qontak Omnichannel shows the reports of conversations that have been carried out. There are several Reports options available, General, Agent Performance, Broadcast, Contact...

    • Updated
    • 1 follower
    • 0 comments
    • 0 votes

  • How to View Tasks Display on Qontak Mobile

    The Task is a Qontak CRM feature where users can list and report their activities. These activities can be in the form of a Visit Plan, Follow Up, and others. To view the Tasks view on the Web, you...

    • Updated
    • 1 follower
    • 0 comments
    • 0 votes