Learning Center Mekari
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Recent activity by Learning Center Mekari
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Product - CRM
Adding Unit and Bulk Product Opening, Editing and Deleting Products on the Web and Mobile
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Properties - CRM
Overview Menu Properties Contact, Company dan Task Deals Products Email Service Provider Automated Actions Setting Upload & Download Payment/Ex...
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How To Make a Call Through Bizphone Desktop App
1. Sign In to Bizphone to Make a Call With the Bizphone App, you can make and receive phone calls through your computer. Beforehand, you need to Sign In to your Bizphone account. Here's how to make...
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How to Upload Recipient Lists
The Campaign (Broadcast) menu is one of the features in the Chat Panel that allows users to be able to send messages to many people at once. This feature is also commonly known as campaign messages...
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How to View and Edit Contacts Details in Mekari Qontak Omnichannel
In Qontak, you can see the contacts of each customer who has a conversation in the Inbox menu. The data will be saved automatically. The saved name is the same as the customer's name in the Inbox. ...
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How to View the Message Room Information on Mobile Version
Inbox is a Qontak Omnichannel feature where customer service will serve all user complaints in the form of a chat that enters the Inbox. To view message room information on mobile, you need to foll...
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How to do Tickets Settings
Settings is a feature where customers can adjust the setting of the Qontak Omnichannel. To turn a conversation into a ticket, you need to follow these steps: Open your Omnichannel Account. Se...
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How to Set Broadcast in Agents Management
Agents Management - Workload is a Qontak Omnichannel feature consisting of Division, Agent Allocation, Broadcast, and Workload where only Admin can add or make changes to existing features in agent...
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Templates Overview
Settings is a feature where customers can control or adjust the Qontak Omnichannel. To create an HSM template on the Web, you need to follow these steps. Open your Omnichannel Account. Select ...
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How to Open and Filter of Qontak Omnichannel Messages on Web Version
Omnichannel has a filter feature that can make it easier for you to find several messages with certain specifications that can be arranged according to your wishes.Follow these steps to use the fil...
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