Learning Center Mekari
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Recent activity by Learning Center Mekari
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How to Manage the Notes Feature on the Ticket Detail Page
The Notes feature on the Tickets page allows you to add, manage, and search notes related to the ticket handling process. With these notes, important information can be documented more structurally...
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How to Manually Create a Booking in Qontak Appointment
After completing all the Qontak Appointment configurations, you can start creating bookings for customers. This feature allows you to schedule appointments based on services, staff, and available s...
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How to Enable and Use the WhatsApp Call Recording Feature
WhatsApp Call Recording is the latest feature from Mekari Qontak that allows you to automatically record every incoming (inbound) and outgoing (outbound) call. This feature is designed to assist yo...
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Access to Mekari Products
The Mekari Products button is intended to introduce other Mekari products that can help improve the efficiency, productivity, and performance of your business.In addition, there is also a "More fro...
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How to Integrate Mobile Chat on Omnichannel Qontak
The Qontak Mobile Webchat feature is a feature that functions so that customers can send chats without having to leave the application and open WA. So that customers only need to click certain butt...
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How to Set Approval Expenses and Deals on Qontak CRM
The Approval Expenses and Deals feature in Qontak CRM can be accessed via Profile Settings. Approval can be used if your company has expenses and/or deals that require review and approval from some...
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Broadcast - Omnichannel
Overview Broadcast Menu Message Category Types for WhatsApp Blast Creating Broadcast List Make a Recipient List Create a WhatsApp Blast Message Template Crea...
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Report - CRM
Adding Reports to Dashboard Get to Know All Types of Reports
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Contact and Company - CRM
Overview Contact Menu Overview Company Menu Adding Data to Qontak Mobile CRM Managing Companies and Contacts on Qontak CRM Adding Unit and Bulk Data on the Web
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How to Sign In Bizphone Desktop App
To start using the app, you need to install the Bizphone Desktop App. Then, log in using your organization's account credentials.You need an active Bizphone IP license to sign in and use the app.He...
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