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Learning Center Mekari

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Recent activity by Learning Center Mekari

  • The New Look of Qontak Omnichannel Sidebar Menu

    Now, the sidebar menu on Qontak Omnichannel has a new look that is more attractive, minimalist, and simple. This new look is a form of Mekari's effort to improve your experience using Qontak Omnich...

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  • Mekari Qontak Server Maintenance - January 2024

    Mekari Qontak has scheduled performance enhancements on the following dates in January, 20th 2024. Kindly take note of the specific details outlined below: The process will be carried out on Satur...

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  • How to use Mekari Airene on Qontak

    In Qontak, Mekari Airene is now available. Mekari Airene is an AI from Mekari that can be used to paraphrase and create summaries from chats, making it easier for you to communicate with customers,...

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  • How to Try Free Qontak CRM and Omnichannel Accounts

    You can try the Qontak Omnichannel and CRM apps before subscribing. You can use this opportunity for free for 15 days for CRM and 30 days for Omnichannel.Here's how to get access: On your desktop, ...

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  • How to Activate Chatbot Conversations on Qontak

    Chatbots can be used to respond to simple conversations like humans. You can use this Chatbot feature on Qontak Omnichannel, by contacting the Qontak support team at support-qontak@mekari.com....

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  • Reports - Omnichannel

    Understanding General Report Understanding Agent Performance Report Understanding Broadcast Report Understanding Contact Report Understanding CSAT and CES Report...

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  • Start with Qontak Omnichannel

     Mekari Qontak Omnichannel Overview  Log In to Qontak Web and Mobile Omnichannel Differences in Qontak Omnichannel Accounts  

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  • Start with Qontak CRM

      Mekari Qontak CRM Overview  Login to Qontak CRM Via Web and Mobile App   

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  • How to Install Bizphone Desktop App

    Bizphone Desktop App is an efficient tool for placing and receiving calls on a computer is the Bizphone Desktop App. On a desktop computer running Windows or Mac, you can run this softphone client ...

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  • Contacts Menu Overview

    In the Contacts Menu on the Omnichannel Qontak, you can view the entire list of saved Contacts. Here, you can also add new Contacts or even edit individual Contacts. Already using Qontak One? Explo...

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