The Rewards menu functions as the configuration center for reward data in the loyalty program. This menu allows you to configure data, monitor, and manage various types of rewards that members can redeem. Here, you can set the point exchange value, reward validity period, and limit reward availability based on specific tier groups (tiers).
A. Rewards Page Overview
| No. | Feature Name | Description |
|---|---|---|
| 1 | Create data | Button for adding new reward data. |
| 2 | Filter |
Filter for filtering created rewards data. In this case, you can filter data based on Reward Name, Tier, Currency, Amount, and Expiry Type. The data will be displayed in a table. |
| 3 | Reward Name | Column displaying the name of the added reward. |
| 4 | Tier | Column displaying the tier group (Tier Group) that has access to redeem the reward. |
| 5 |
Currency
| Column displaying the type of currency or loyalty points used as the exchange medium for the reward. |
| 6 | Amount | Column displaying the value that members must use to obtain the reward. |
| 7 | Expiry Type |
Column displaying information about the reward's validity period after it is issued. There are several validity period types, including:
|
| 8 | Row per page | Determines the number of data rows displayed on one page (for example, 10, 20, 50, or 100 data records), allowing you to adjust the convenience of monitoring the data list. |
| 9 | Jump to page |
A quick navigation feature that allows you to go directly to a specific page number without repeatedly clicking the |
B. How to Add New Reward Data
Sign in to your Mekari Officeless account. Then select the “Configurations” menu.
Select the “Rewards” submenu.
You will be directed to the Rewards page. On this page, click “Create Reward”.
Then complete each available field. The following table provides an explanation of each section and form field.
| No. | Feature Name | Description |
|---|---|---|
| 1 | Reward Name | Field for assigning a name to the loyalty reward. |
| 2 | Currency | Field for determining the type of currency or points that must be used to redeem the reward. |
| 3 | Prefix | Field for providing a prefix code for the reward code numbering format (optional). |
| 4 | Suffix | Field for providing a suffix code for the reward code numbering format (optional). |
| 5 | Tier | Field for determining the tier group (Tier Group) that has access to the reward. |
| 6 | Levels | Field for determining the level within the group (such as Silver or Gold) that has access to the reward. |
| 7 | Description | Field for describing the reward details, terms and conditions, or how to use the reward. |
| 8 | Expiry Type |
Field for determining the reward expiration rules.
|
| 9 | Amount | Field for determining the nominal value or number of points that members must use to obtain one unit of the reward. |
| 10 | Image | Area for uploading a photo or reward icon to provide members with a visual representation. The system accepts .png, .jpg, and .jpeg formats, with a maximum image size of 4 MB. |
Once all data has been entered, click “Create”.
The system displays a pop-up indicating that the reward was successfully added.
The created reward data will then be displayed in the following Reward Policy table.
C. How to Edit, Delete, and Deactivate Reward Data
To edit reward data, click one of the added reward records.
You will then be directed to the Edit Reward section. Edit the data on the following page. Make sure the entered data is correct.
Once all data has been entered correctly, click “Update”.
The system displays the following notification pop-up, indicating that the changes were saved successfully.
To delete reward data, click one of the added reward records.
Click the “Delete” button.
The system displays a pop-up confirming the data deletion. Then click the “Yes” button.
The system displays the following notification pop-up, indicating that the data was successfully deleted.