Through Qontak Commerce, you can display products to customers via the WhatsApp Catalog. To display these products, Qontak Commerce integrates with Desty as the platform to manage products that will be synced to the WhatsApp Catalog.
Before syncing, make sure several settings in Desty are met, such as having products available and shipping/courier options. For guidance on these settings, you can follow the steps available in the Desty Help Center.
Once all requirements are fulfilled, you can proceed with syncing products from Desty to the WhatsApp Catalog through Qontak Commerce. You can follow the complete guide in this article.
1. Make Sure Your Desty Store Is Ready
Before syncing products to the WhatsApp Catalog, ensure your Desty Store meets the following requirements.
a. Register and Activate Desty Store
Make sure you have an account and have activated your Desty Store.
Learn how to register a Desty Store
Learn how to activate a Desty Store
Important
- The store name can be changed through the Desty backend.
- When creating the store name, make sure the chosen name is well considered because it will be used as the webstore name and part of the branding in the store URL, which will later be used in the checkout form, payment link, and other features.
b. Add Products
Make sure at least one product has been added to the Desty Store to be synced to the WhatsApp Catalog.
Learn how to add products in Desty Store
c. Set Shipping Options
Make sure at least one shipping/courier option has been configured so orders can be processed and shipped.
Learn how to set up shipping/courier in Desty Store
2. Sync Products to WhatsApp Catalog
After all Desty requirements are met, you can proceed with syncing products to the WhatsApp Catalog through Desty.
Step 1 — Open Manage Catalog
In Desty Store, go to the Products menu, select “All Products”.
Then in the “All” tab, click “Manage” on one of the product lists, then select “Edit WhatsApp Attributes”.
Complete the required product attributes for WhatsApp Commerce, such as Brand Name, “Condition”, and Short Product Description, then click “Save”.
A notification pop-up will appear indicating that the process of filling in the WhatsApp Attributes has been successfully updated.
Next, open the “Integration” menu.
Then click the “WhatsApp” tab.
Then click “Manage Catalog”.
Step 2 — Select Products
Click Select Products to choose the products you want to sync.
Step 3 — Sync Products
Select the products you want to display in the WhatsApp Catalog, then click Sync Products.
A notification pop-up will appear. Please wait until the synchronization process is successfully completed.
The selected products have been successfully synced and are available to be displayed in the WhatsApp Catalog. You can click “View Results” to see a preview of the data that was successfully synced.
The data will appear as follows.
3. Check Products in WhatsApp Catalog
After the synchronization process is successful, the selected products will be available in the WhatsApp Catalog and can be displayed to customers through Qontak Commerce.
That concludes the explanation on how to sync Desty products to the WhatsApp Catalog.