Currently, you can edit Contacts in large quantities at once on the Mekari Omnichannel Contact menu. This can be done if you already have a large number of Contact list data and want to upload it in a short time. Here are the steps you can learn.

1. Log in to your Qontak Omnichannel account, then select the Contacts menu.
2. Then click "Actions" and select the "Bulk edit all contacts" tab.
   
   

   If you only want to edit certain contact data, you can check the contact data in the table on this page according to your wishes, then click "Actions" and select the "Bulk edit all contacts" tab.
   

3. Next on this page, click “Download CSV file” to download the contact data.
   
4. Before you can edit contact data in a CSV file, you can first study the provisions for editing contact data below.
   
   

   Explanation:
   a. Full name and channel data columns are required.
   b. Current contact ID cannot be edited.
   c. Do not edit the first row (header).
   d. Do not change any data in columns A-D.

5. Then click “Choose file” to upload the contact data that you have edited.
   
6. Then click “Upload”.
   
7. Then the uploaded data will appear automatically in the Custom field of the contact name that was previously created and saved on the main Contacts page.
   

That's how to bulk edit Contacts on Mekari Omnichannel.