Through Qontak Omnichannel, as an Admin/Supervisor, you can generate API tokens. Then, you can use the API token for integration purposes. Here are the steps.
- On your Qontak Omnichannel, go to the Settings menu, then click API token.
- You can generate 2 (two) tokens. Click "Generate" to generate the API token.
- Then, to copy the token that appears, click "Show token".
- The token will be visible and you can click “Copy” to copy it.
- Access token expiration period is 1 (one) year from the time of generation.
- If the Access Token expires, the expiration label appears and the “Generate” button appears again.
This is the guide for generating API tokens on the Qontak Omnichannel.