How to Generate API Token on Qontak Omnichannel

Article author
Learning Center Mekari
  • Updated

Through Qontak Omnichannel, as an Admin/Supervisor, you can generate API tokens. Then, you can use the API token for integration purposes. Here are the steps.

  1. On your Qontak Omnichannel, go to the Settings menu, then click API token.
    O1. png
  2. You can generate 2 (two) tokens. Click "Generate" to generate the API token.
    O2. png
  3. Then, to copy the token that appears, click "Show token".
    O3. png
  4. The token will be visible and you can click “Copy” to copy it.
    O4. png

    - Access token expiration period is 1 (one) year from the time of generation.
    - If the Access Token expires, the expiration label appears and the “Generate” button appears again.

This is the guide for generating API tokens on the Qontak Omnichannel.