How to Change Personal Information on Qontak Omnichannel

Article author
Learning Center Mekari
  • Updated

If you want to change personal information, such as your full name and telephone number, from your Qontak account, you can access it through Account Settings.

Follow these steps:

  1. Login to your Omnichannel Qontak account. 
  2. Then click on your Qontak account name on the top right and select Account Settings.

  3. Then you will be redirected to the Mekari Account page, Info Pribadi tab.
  4. Click “Ubah” on the information you want to change.

    The email address you gave at the start of the account registration process cannot be changed. Email can be replaced by deleting the old account and creating a new one with the new email address.