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Learning Center Mekari

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Recent activity by Learning Center Mekari

  • How To Understand The Results Of Downloading Live GPS Attendance Tracking Reports In Daily Report

    In Qontak CRM, you can download GPS Live Location daily reports. To view it, make sure you have added the Live GPS Attendance Tracking report to the dashboard. Then, click the three lines, and sele...

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  • How to View the Message Room Information on Web Version

    Inbox is a Qontak Omnichannel feature where customer service will serve all user complaints in the form of chats that enter the Inbox.To view message room information, you need to follow these step...

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  • How to Add User

    The Add User feature only applies to accounts with Admin level. Make sure you are an Admin in the company's CRM to be able to add new users .Already using Qontak One? Explore the new User Managemen...

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  • How to Filter Reports

    Filtering reports in this Dashboard aims to make it easier to read your reports as needed. Therefore, the data displayed is not too much and only the data that is needed. Here's how to filter repor...

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  • How to Create a Customer Data Platform Layout

    In a Customer Data Platform, customer data management usually begins with creating various fields based on business needs. As more fields are added, the data display can become crowded and less str...

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  • How to Create Expenses

    Through the Mekari Qontak CRM Dashboard, you can record expenses that can be linked to a particular deal process. Therefore, the company's expenses can be evaluated.Following are the steps for usin...

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  • How to Generate API Token on Qontak Omnichannel

    Through Qontak Omnichannel, as an Admin/Supervisor, you can generate API tokens. Then, you can use the API token for integration purposes. Here are the steps. On your Qontak Omnichannel, go to the...

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  • How to Use Natural Language Processing (NLP) Features

    Currently, there is a Natural Language Processing or NLP feature on Chatbots, which can be used to apply certain trigger keywords to chatbots, so that Chatbots can respond to users according to the...

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  • How to do Tokopedia Chat Request Integration

    On Qontak Omnichannel, you can do Request Integration and Self Integration with Tokopedia Chat. Request Integration can be done if you want to ask for our help to arrange integration through the To...

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  • Package Usage - Omnichannel

    Overview Menu Finance (Package Usage)  

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