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Learning Center Mekari

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Recent activity by Learning Center Mekari

  • How to Add Tasks on Qontak Mobile

    In the Qontak mobile CRM application, you can only add Tasks individually. To add tasks individually or individually, you can follow the steps below: Open the “Qontak CRM” apps on your smartphone....

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  • Office Hours Overview

    Settings is a Qontak Omnichannel feature where customers can control or make settings on processes or efforts to achieve goals. You must follow these steps to set working hours (Office Hour & Non O...

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  • Inbox Menu Overview on Qontak Omnichannel's Mobile Version

    Inbox is a Qontak Omnichannel feature where customer service will serve all user complaints in the form of chats that enter the Inbox. To view the Inbox view on the Web, you need to follow these st...

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  • How to Open, Edit, and Delete Product in the Web Version of Qontak

    In the Product Menu, you can open, modify and delete the Product that has been made. Here are the steps. Click the menu Product. Click the icon "edit" on the product you want to change, like in th...

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  • How To Understand The Results Of Downloading Live GPS Attendance Tracking Reports In Daily Report

    In Qontak CRM, you can download GPS Live Location daily reports. To view it, make sure you have added the Live GPS Attendance Tracking report to the dashboard. Then, click the three lines, and sele...

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  • How to View the Message Room Information on Web Version

    Inbox is a Qontak Omnichannel feature where customer service will serve all user complaints in the form of chats that enter the Inbox. To view message room information, you need to follow these ste...

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  • How to Add User

    The Add User feature only applies to accounts with Admin level. Make sure you are an Admin in the company's CRM to be able to add new users .Already using Qontak One? Explore the new User Managemen...

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  • How to Filter Reports

    Filtering reports in this Dashboard aims to make it easier to read your reports as needed. Therefore, the data displayed is not too much and only the data that is needed. Here's how to filter repor...

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  • How to Create Expenses

    Through the Mekari Qontak CRM Dashboard, you can record expenses that can be linked to a particular deal process. Therefore, the company's expenses can be evaluated.Following are the steps for usin...

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  • How to Generate API Token on Qontak Omnichannel

    Through Qontak Omnichannel, as an Admin/Supervisor, you can generate API tokens. Then, you can use the API token for integration purposes. Here are the steps. On your Qontak Omnichannel, go to the...

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