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Learning Center Mekari

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Recent activity by Learning Center Mekari

  • Properties - CRM

    Overview Menu Properties Contact, Company dan Task Deals Products Email Service Provider Automated Actions Setting Upload & Download Payment/Ex...

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  • How To Make a Call Through Bizphone Desktop App

    1. Sign In to Bizphone to Make a CallWith the Bizphone App, you can make and receive phone calls through your computer. Beforehand, you need to Sign In to your Bizphone account.Here's how to make a...

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  • How to View and Edit Contacts Details in Mekari Qontak Omnichannel

    In Qontak, you can see the contacts of each customer who has a conversation in the Inbox menu. The data will be saved automatically. The saved name is the same as the customer's name in the Inbox. ...

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  • How to View the Message Room Information on Mobile Version

    Inbox is a Qontak Omnichannel feature where customer service will serve all user complaints in the form of a chat that enters the Inbox. To view message room information on mobile, you need to foll...

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  • How to Add Tasks on Qontak Mobile

    In the Qontak mobile CRM application, you can only add Tasks individually. To add tasks individually or individually, you can follow the steps below:Open the “Qontak CRM” apps on your smartphone.En...

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  • How to Set Broadcast in Agents Management

    Agents Management - Workload is a Qontak Omnichannel feature consisting of Division, Agent Allocation, Broadcast, and Workload where only Admin can add or make changes to existing features in agent...

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  • Templates Overview

    Settings is a feature where customers can control or adjust the Qontak Omnichannel. To create an HSM template on the Web, you need to follow these steps. Open your Omnichannel Account.  Select ...

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  • How to Open and Filter of Qontak Omnichannel Messages on Web Version

    Omnichannel has a filter feature that can make it easier for you to find several messages with certain specifications that can be arranged according to your wishes.Follow these steps to use the fil...

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  • How to Sign In to Qontak CRM Account and Omnichannel on Web Version

    Qontak Omnichannel and CRM users can freely sign in using only one account. The sign-in process can be done after you have a Mekari Qontak account. If you don't have an account yet, try Mekari Qont...

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  • How to Open, Edit, and Delete Product in the Mobile Version of Qontak

    In the Qontak CRM's Product menu, you can open, edit, and delete products that have been created. Simply follow these steps. Select the “Other” menu. Then select the “Product” button. Next, ...

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