Learning Center Mekari
Articles
Recent activity by Learning Center Mekari
-
How to Create and Manage Custom Goals
With Custom Goals, you can easily create and manage targets for you or your employees, monitor progress, and track achievements based on sales data and product sales in your company. Here are the s...
- Updated
- 0 followers
- 0 comments
- 0 votes
-
Tickets Menu Overview
Through Qontak CRM, you can manage tickets through several stages . You can also set the priority scale of the ticket for the urgency of certain constraints. This feature helps track processes i...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
The New Look of Qontak Omnichannel Sidebar Menu
Now, the sidebar menu on Qontak Omnichannel has a new look that is more attractive, minimalist, and simple. This new look is a form of Mekari's effort to improve your experience using Qontak Omnich...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Mekari Qontak Server Maintenance - January 2024
Mekari Qontak has scheduled performance enhancements on the following dates in January, 20th 2024. Kindly take note of the specific details outlined below: The process will be carried out on Satur...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
How to use Mekari Airene on Qontak
In Qontak, Mekari Airene is now available. Mekari Airene is an AI from Mekari that can be used to paraphrase and create summaries from chats, making it easier for you to communicate with customers,...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
How to Try Free Qontak CRM and Omnichannel Accounts
You can try the Qontak Omnichannel and CRM apps before subscribing. You can use this opportunity for free for 15 days for CRM and 30 days for Omnichannel.Here's how to get access: On your desktop, ...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
How to Activate Chatbot Conversations on Qontak
Chatbots can be used to respond to simple conversations like humans. You can use this Chatbot feature on Qontak Omnichannel, by contacting the Qontak support team at support-qontak@mekari.com....
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Reports - Omnichannel
Understanding General Report Understanding Agent Performance Report Understanding Broadcast Report Understanding Contact Report Understanding CSAT and CES Report...
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Start with Qontak Omnichannel
Mekari Qontak Omnichannel Overview Log In to Qontak Web and Mobile Omnichannel Differences in Qontak Omnichannel Accounts
- Updated
- 1 follower
- 0 comments
- 0 votes
-
Start with Qontak CRM
Mekari Qontak CRM Overview Login to Qontak CRM Via Web and Mobile App
- Updated
- 1 follower
- 0 comments
- 0 votes