Learning Center Mekari
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How to Enable AI in Chatbots
After setting the knowledge and instructions to the AI, you can then activate the AI in the conversation you have created in the Chatbot menu. Here are the steps. Enter the Chatbot menu. Then, cl...
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How to Manage Comments Tab on Inbox Menu
In Qontak there is a comments feature, but this feature is an add-on, so an additional fee is required to activate this feature. Contact our support team at support-qontak@mekari.com to enable this...
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How to Understand the Results of Downloading the Top Product Report
This report is used to see which products have sold the most. In this report, you can see the number of products sold, the total sales, and the contribution of these products to the overall total s...
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How to Manage Menu Properties - Email Service Provider
The Email Service Provider feature on the Qontak CRM dashboard is used to set an email address that will be used as the sender ID for emails sent through the CRM dashboard. Accounts with Member or ...
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How to Open, Edit and Delete Deals on Qontak Mobile Version
In the Deal menu, you can open, edit, and delete deals that have been created. Follow these steps to open, edit, and delete a deal on Qontak mobile version: Login to your Qontak CRM mobile account...
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How to Filter Contact Data in Mekari Qontak CRM
When you want to select multiple contacts for you to download, delete, or just see the number of contacts you have, you can use the filter feature in a contact. Follow these steps to filter contact...
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How to Integrate Email to Qontak Omnichannel
Integrations are a Qontak Omnichannel feature where customers can connect various platforms with chat panels such as email or Instagram. ImportantOnly users with the Admin role can perform the inte...
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How To Understand The Results Download The Target By Months By Value Report
You can use this report to see a comparison based on the user who created the deals, between the number of Counts in the won stage and the target number of Counts in the month you selected. The dow...
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How to Integrate Line Messenger
Integrations are a Qontak Omnichannel feature where customers can connect various platforms with chat panels such as email or Instagram. ImportantOnly users with the Admin role can perform the inte...
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How to Download Contact Data in Mekari Qontak CRM
There are two ways to download “Contacts” data on the CRM dashboard, namely; “Selected downloads” and “Download All”. To download “Contacts” data, you can follow these steps.Already using Qontak On...
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