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Learning Center Mekari

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Recent activity by Learning Center Mekari

  • How to Add Bulk Deals on Qontak Web Version

    The Deal menu on the CRM social site is used to input a database of tickets from your customers. Adding data to the Deal Menu can be done manually and in bulk. Here are the steps to adding deals in...

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  • How to Integrate Instagram

    Integrations are a Qontak Omnichannel feature where customers can connect various platforms with chat panels such as email or Instagram.ImportantOnly users with the Admin role can perform the integ...

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  • How to Reply Messages on Web Version

    Inbox is a Qontak Omnichannel feature where customer service will serve all user complaints in the form of chats that enter the Inbox.To reply to a message to an incoming chat, then do the followin...

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  • How to Add Bulk Contact on Web Version in Mekari Qontak CRM

    The “Contact” menu on the CRM social site is used to input a representative company database or Person In Charge (PIC) from your company's customers. To add data to the Contacts menu, CRM can be do...

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  • How to Login to Qontak CRM Mobile Version

    ImportantMake sure your device meets the following criteria to operate Qontak CRM:Android- OS Android version 5.0 and up- Minimum RAM 3GB- Storage space/free storage remaining above 1 GB (Memory)- ...

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  • How to Add and Update Deals in Bulk on the Web Version

    Through Qontak CRM, you can add and update deals that you make in bulk only in one spreadsheet template. Therefore, you do not need to do it individually Here are the steps to add and update ...

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  • How to View Subscriptions in Qontak CRM

    Qontak CRM now has a billing system like Omnichannel. This feature allows you to see the number of users according to the subscription you have made. You can see your subscription status in the fol...

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  • How To Activate Product Category and Subcategories

    Product Category is a feature that helps you manage product items. With Product Category, you can manage up to 3 (three) layers of category groups, namely Product Category, Product Sub-category, an...

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  • How to Change Qontak CRM Personal Information

    If you want to change personal information, such as your full name and telephone number, from your Qontak account, you can access it through User Settings. Follow these steps: Log into your CRM Qo...

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  • How to Integrate the Comments Feature with an Instagram Account

    At Qontak, you can already integrate the comments on your Instagram posts with your Qontak Omnichannel. This feature is an add-on, so an additional fee is required to activate it. Contact our suppo...

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