After integrating with Qontak CRM, you can create CRM Deals via the Inbox menu in Channel. Later, deals made on Chatpannel will automatically be entered in the Qontak CRM Deals menu. Here are the steps.

1. On the Inbox menu, select one of the chats for which you will create deals.
   
2. In the Room detail, click “Create Deals”.
   
3. Select the pipeline you want.
   
4. Select the Stage where the deals will be entered.
   
5. Next, additional information will appear as follows.
   
   Information:
   

   No	Column	Explanation
   1	Deals name	Enter the name of the deal you want.
   2	Deal size	Enter the size of the deal.
   3	Close date	Determine the end date for the deal.
   4	Owner	Enter the user responsible for the deals.
   5	Source	Enter where the deals come from.
   6	Lost reason	If the deal fails, then select the reason.
   7	Start date	Determine the start date of the deal.
   8	Expire	Determine the end date of the deal.
   9	Priorities	Select a priority for the deals created.
   10	Deal status	Select the deal status.
   11	Information	You can also enter other information if necessary.
   12	Industry	Enter the deal industry type if required.

6. If the required information has been filled in, click “Create deal”.
   
7. So the deal has been successfully created, you can click "Deals ID" to open deals on Qontak CRM.
   
8. Deals on Qontak CRM will look like this.