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Settings
- Settings Menu Overview
- How to do User Management Settings - Users
- How to Change Personal Information on Qontak Omnichannel
- How to Set Division in Agents Management
- How to Set Agent Allocation in Agents Management
- How to Set Broadcast in Agents Management
- How to Set Workload Limits in Agents Management
- Auto Responder Overview
- Office Hours Overview
- Templates Overview
- Tags Overview
- How to Set Auto Resolve
- How to Set CSAT Score
- How to Set CES Score
- How to Set NPS Score
- How to do Tickets Settings
- How to Generate API Token on Qontak Omnichannel