Learning Center Mekari
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Latest activity by Learning Center Mekari
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Learning Center Mekari created an article,
How to View User Balance Details
User balance information is currently available on the Mekari Qontak Omnichannel. This information might let you track user balance developments in greater depth via the User Package menu. The step...
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Learning Center Mekari created an article,
Template Pacing Overview
ImportantMeta will implement the Pacing Template starting from October 12, 2023 What is WhatsApp Template Pacing? Template Pacing is the latest Broadcast Message evaluation process that will be imp...
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Learning Center Mekari created an article,
How to Create and Manage Custom Goals
With Custom Goals, you can easily create and manage targets for you or your employees, monitor progress, and track achievements based on sales data and product sales in your company. Here are the s...
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Learning Center Mekari created an article,
How to Filter Contact Data and Keywords in the Inbox Search Bar
To produce more accurate data when you search for contacts or keywords, you can use filters in the search bar of the Inbox menu. Here are the steps. Enter the Inbox menu. Click on the "Search" ico...
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Learning Center Mekari created an article,
Access to Mekari Products
The Mekari Products button is intended to introduce other Mekari products that can help improve the efficiency, productivity, and performance of your business.In addition, there is also a "More fro...
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Learning Center Mekari created an article,
Resolved Conversations Made Since September 2022
We recommend that you close/resolve conversations started since September 2022 to prevent Room Chat from not appearing when a customer chats back. Case:The disruption is in the form of Room Chat th...
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Learning Center Mekari created an article,
Qontak's Referral Program
You can take advantage of the Referral Program provided by Qontak to gain as many benefits as possible for you and your colleagues. You only need to share the Referral Link that you have,...
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Learning Center Mekari created an article,
How to Integrate Mobile Chat on Omnichannel Qontak
The Qontak Mobile Webchat feature is a feature that functions so that customers can send chats without having to leave the application and open WA. So that customers only need to click certain butt...
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Learning Center Mekari created an article,
Need Approval on Notifications
The notification feature on Qontak CRM provides information on activities carried out in that account. In addition, the Need Approval tab appears if you are the holder of the approver role that ha...
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Learning Center Mekari created an article,
How To Manage Call History
Qontak CRM has a feature that saves all the calls you have made with Bizphone. All of these calls are stored on the Calls page. You can perform several actions such as downloading phone history, pl...
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