Learning
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Latest activity by Learning
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Learning created an article,
How to Try Free Qontak CRM and Omnichannel Accounts
You can try the Qontak Omnichannel and CRM apps before subscribing. You can use this opportunity for free for 15 days for CRM and 30 days for Omnichannel. Here's how to get access: On your desktop...
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Learning created an article,
How to Block and Unblock Contacts in the Web Version
On Qontak Omnichannel, you can receive and reply to chats from customers via Inbox. In certain conditions, you need a Block contact feature to prevent spam. You can use this feature on Qontak Omnic...
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Learning created an article,
How to do Tokopedia Chat Self Integration
On Qontak Omnichannel, you can do Self Integration and Request Integration with Tokopedia Chat. Self Integration is an independent integration process that requires you to first create a Developer ...
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Learning created an article,
How to do Tokopedia Chat Request Integration
On Qontak Omnichannel, you can do Request Integration and Self Integration with Tokopedia Chat. Request Integration can be done if you want to ask for our help to arrange integration through the To...
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Learning created an article,
How to View Custom Reports
After submitting a custom report on the Report menu. Next, you can see the custom report on the dashboard page. The reports contained in this section have all been adjusted to the request you subm...
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Learning created an article,
How to Submit a Custom Report in Qontak CRM
The Qontak CRM has a report menu that you can use to access various reports related to CRM. And on the report menu, you can also create custom reports that can be tailored to your company's needs. ...
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Learning created an article,
How to View Subscriptions in Qontak CRM
Qontak CRM now has a billing system like Omnichannel. This feature allows you to see the number of users according to the subscription you have made. You can see your subscription status in the fol...
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Learning created an article,
How to Set Omnichannel Auto Resolve in Qontak CRM
On Qontak, you can integrate Qontak Omnichannel with Qontak CRM. Integrations are a Qontak Omnichannel feature where customers can connect various platforms with chat panels such as email or Instag...
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Learning created an article,
How to Manage Email Blasting in Qontak CRM
You can use Email Blasting on Qontak to send email blasts according to the template you have created, which is sent to a specific contact list you have prepared. But before using this feature, you ...
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Learning created an article,
How To Download Chat History
Qontak Omnichannel allows you to Export Chat History and download it. This feature helps Qontak Omnichannel users to download conversation history information between agents and customers. Informat...
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