User

Zendesk Admin

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Total activity 63
Last activity
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Activity overview

Latest activity by Zendesk Admin

  • Zendesk Admin created an article,

    How to Manage Campaign Planner on Mekari Omnichannel

    Currently, there is a new feature that allows you to create recurring and scheduled Campaign (Broadcast) messages at once. The goal is to increase the effectiveness of creating Broadcasts. In the f...

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  • Zendesk Admin created an article,

    How to Create a New Pipeline in CRM Ticket Module

    Creating a new pipeline in the Ticket module aims to make it easier for you to categorize the list of Tickets that must be completed. Here are the steps. Log in to your CRM account, then select th...

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  • Zendesk Admin created an article,

    How to Implement Deals Layout on Mekari Qontak CRM Mobile

    The implementation of Deals Layout is not only applicable on the Website, but also applies to CRM Mobile. Here is the implementation flow of Deals Layout on mobile that you can learn. Log in to yo...

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  • Zendesk Admin created an article,

    How to Create a New Deal Pipeline on Qontak CRM

    Creating a new pipeline aims to make it easier for you to categorize the list of Deals that must be completed. Here are the steps. Log in to your CRM account, then select the Properties menu. Then...

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  • Zendesk Admin created an article,

    How to Create and Edit Deals Layout on Mekari Qontak CRM

    If there is no layout change to the columns on the Deals creation page, inaccurate columns will appear, reducing productivity, increasing data input errors, and exposing information to other teams ...

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  • Zendesk Admin created an article,

    How to Use the Live Location Feature on Mekari Qontak CRM Mobile

    Currently, Mekari Qontak CRM has a Live Location feature that will help the role of Managers or Supervisors in periodically tracking teams that have the task of making routine visits to clients. Us...

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  • Zendesk Admin created an article,

    How Offline Mode Works on Mobile CRM

    CRM offline mode on mobile is essential for users who work in areas with limited internet. This mode will ensure that your productivity runs smoothly and allows you to record, update transactions, ...

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  • Zendesk Admin created an article,

    How to Train an AI Chatbot Based on Unanswerable Questions

    Usually, there is a possibility that the AI ​​Chatbot cannot answer the questions asked. This is due to limited knowledge of questions that have just arisen and tend to be irrelevant. To avoid this...

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  • Zendesk Admin created an article,

    How to Implement Ask Airene on Mekari Qontak Omnichannel

    ImportantThis feature is still in BETA stage and is only enabled for certain Organizations or CIDs. Now Mekari Qontak Omnichannel presents a feature called Ask Airene which will help you as an Agen...

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  • Zendesk Admin created an article,

    Per-User Marketing Template Message Limits

    You can also read about Meta Article and Meta Error Codes by clicking the provided links. For those of you who use the WhatsApp Broadcast tool for marketing and promotional purposes, you should be ...

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