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Office Hours Overview

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Help Center Mekari
  • Updated

Settings is a Qontak Omnichannel feature where customers can control or make settings on processes or efforts to achieve goals.

You must follow these steps to set working hours (Office Hour & Non Office Hour) on the Web.

  1. Open http://chat.qontak.com/ on your browser (Safari, Chrome, or Firefox) on your computer. Insert your Username and Password. Click the “Login” button to get started.

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  2. Select the Settings menu, then click Inbox.

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  3. Then, select “Office Hours” to display the clock settings. If your service hours have been set or changed, click "Save" to save the changes.
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    In Office Hours, you can set the service's operating hours and the time zone of the desired country.

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