On Qontak, Chatbot and Autoresponder have a quota that you have to top up if the quota runs out. But if you don't top up, then you will see a display like the following.
To overcome this, you can top up in two ways, namely by contacting the Qontak support team or doing a self top up in the following way:
- Enter the Package usage menu .
- Click "Top up balance" .
- Then, click “+WhatsApp conversation balance”.
- Then select the nominal you want.
- If so, then click “Review order”.
- Double check the nominal that you previously entered, if it is correct, click “Continue to payment”.
- Then, you will be directed to the payment page. And select the payment method you want.